Privacy & Acknowledgements
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET
ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Who will follow this notice?
Bon Secours Health System provides health care to our patients, residents, and
clients in partnership with physicians and other professionals and organizations.
The information privacy practices in this notice will be followed by: Any health
care professional who treats you at any of our locations. All departments and units
of our organization. All employed associates, staff or volunteers of our organization,
including staff at our business office with whom we may share information. Any business
associate or partner of Bon Secours Health System with whom we share health information.
- Any health care professional who treats you at any of our locations.
- All departments and units of our organization.
- All employed associates, staff or volunteers of our organization, including staff at our business office
with whom we may share information.
- Any business associate or partner of Bon Secours Health System with whom we share health information.
Our pledge to you
We understand that medical information about you is personal. We are committed to protecting medical
information about you. We create a record of the care and services you receive to provide quality care
and to comply with legal requirements. This notice applies separately to each unit of our organization
and applies to all of the records of your care maintained separately at each unit of our organization,
whether created by facility staff or your personal doctor. Your personal doctor may have different policies
or notices regarding the doctor's use and disclosure of your medical information created in the doctor's
office. We are required by law to:
- Keep medical information about you private.
- Give you this notice of our legal duties and privacy practices with respect to medical information about
- Follow the terms of the notice that is currently in effect.
Changes to this Notice
We may change our policies at any time. Changes will apply to medical information we already hold, as
well as new information after the change occurs. Before we make a significant change in our policies,
we will change our notice and post the new notice in waiting areas, exam rooms, and on our web site
at www.bonsecours.com. You can receive a copy of the current notice at any time. The effective date
is listed just below the title. You will be offered a copy of the current notice when you register at
our facility for treatment. You may also be asked to acknowledge in writing your receipt of this notice.
How we may use and disclose medical information about you
- We may use and disclose medical information about you for treatment (such as sending medical information
about you to a specialist as part of a referral); to obtain payment for treatment (such as sending billing
information to your insurance company or Medicare); and to support our health care operations (such
as comparing patient data to improve treatment methods).
- We may use or disclose medical information about you without your prior authorization for several other
reasons. Subject to certain requirements, we may give out medical information about you without prior
authorization for public health purposes, abuse or neglect reporting, health oversight audits or inspections,
research studies, funeral arrangements and organ donation, workers' compensation purposes, and emergencies.
We also disclose medical information when required by law, such as in response to a request from law
enforcement in specific circumstances, or in response to valid judicial or administrative orders.
- We also may contact you for appointment reminders, or to tell you about or recommend possible treatment
options, alternatives, health-related benefits or services that may be of interest to you, or to support
fund raising efforts.
- If admitted as a patient to one of our hospitals, unless you tell us otherwise, we may list in the patient
directory your name, location in the hospital, your general condition (good, fair, etc.) and your religious
affiliation, and will release this information with the exception of your religious affiliation to anyone
who asks about you by name. Your religious affiliation may be disclosed only to a clergy member, and
even if they do not ask for you by name.
- We may disclose medical information about you to a friend or family member who is involved in your medical
care, or to disaster relief authorities so that your family can be notified of your location and condition.
Other uses of medical information
In any other situation not covered by this notice, we will ask for your written authorization before
using or disclosing medical information about you. If you chose to authorize use or disclosure, you
can later revoke that authorization by notifying us in writing of your decision.
Your rights regarding medical information about you
- In most cases, you have the right to look at or get a copy of medical information that we use to make
decisions about your care, when you submit a written request. If you request copies, we may charge a
fee for the cost of copying, mailing or other related supplies. If we deny your request to review or
obtain a copy, you may submit a written request for a review of that decision.
- If you believe that information in your record is incorrect or if important information is missing,
you have the right to request that we correct the records, by submitting a request in writing that provides
your reason for requesting the amendment. We could deny your request to amend a record if the information
was not created by us; if it is not part of the medical information maintained by us; or if we determine
the record is accurate. You may appeal, in writing, a decision by us not to amend a record.
- You have the right to a list of those instances where we have disclosed medical information about you,
other than for treatment, payment, health care operations or where you specifically authorized a disclosure,
when you submit a written request. The request must state the time period desired for the accounting,
which must be less than a 6-year period and starting after April 14, 2003. You may receive the list
in paper or electronic form. The first disclosure list request in a 12-month period is free; other requests
will be charged according to our cost of producing the list. We will inform you of the cost before you
incur any costs.
- If this notice was sent to you electronically, you have the right to a paper copy of this notice.
- You have the right to request that medical information about you be communicated to you in a confidential
manner, such as sending mail to an address other than your home, by notifying us in writing of the specific
way or location for us to use to communicate with you.
- You may request, in writing, that we not use or disclose medical information about you for treatment,
payment or health care operations or to persons involved in your care except when specifically authorized
by you, when required by law, or in an emergency. We will consider your request but we are not legally
required to accept it. We will inform you of our decision on your request. All written requests or appeals
should be submitted to our Privacy Office listed at the end of this notice.
- If your are concerned that your privacy rights may have been violated, or you disagree with a decision
we made about access to your records, you may contact our Privacy Office (listed below). You may also
contact our Values Line, a 24-hour confidential hotline, at 1-888-302-9224.
- Finally, you may send a written complaint to the U.S. Department of Health and Human Services Office
of Civil Rights. Our Privacy Office can provide you the address.
- Under no circumstances will you be penalized or retaliated against for filing a complaint.